Hardware
You must meet the following hardware requirements for us to meet our service obligations. Other hardware may be supported on a “best-effort” basis at our discretion.
Desktops / Laptops
Business or Enterprise models with the following characteristics:
- Make: Major international brands (or Leader Systems for desktops/NUCs)
- Warranty: Current (onsite)
- CPU: Intel i3, i5, i7 11th Generation+ (or AMD equivalent)
- RAM: 8+ GB (recommended 16GB)
- Storage: 256+ GB Solid State Drive (SSD)
- TPM 2.0 Module
- OS: Windows 10 Pro, Windows 11 Pro
- Laptop screen resolution: 1920×1080 or higher
- End of Life: No
Accessories
- Mice: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
- Keyboard: Unit supplied with Desktop/Laptop by manufacturer or Logitech. Wired preferred.
- Monitor: Resolution of 1920×1080 or higher, minimum size 23″ or higher.
Servers (Physical)
- Make: HP or Dell
- Warranty: Current
- RAM: 32+ GB
- Storage: Solid State Drive (SSD) Array
- OS: Windows 2016 Standard/Datacenter, Windows 2019 Standard/Datacenter, Windows 2022 Standard/Datacenter
- End of Life: No
- Uninterruptable Power Supply
Firewalls
- Sophos, Ubiquiti USG or Fortinet
- End of Life: No
Routers / Switches / Wifi Access Points
- Make: Mikrotik, Ruckus, Aruba, Ubiquiti Unifi
- End of Life: No
Network Attached Storage (NAS)
- QNAP or Synology SMB and Enterprise models
- End of Life: No
Software
You must meet the following software requirements for us to meet our service obligations. Other software may be supported on a “best-effort” basis at our discretion.
Operating Systems
The following operating systems are supported for managed services.
- Windows 10, 11 Pro/Business/Enterprise (Desktops/Laptops)
- Windows Server 2016, 2019, 2022 (Servers)
- Ubuntu Linux Server 18.04, 20.04 (Servers)
Cloud
The following cloud environments are supported for managed services.
- Microsoft 365 (M365)
- Google Workspaces
- Amazon AWS
- Microsoft Azure
- EneeCloud
