IT Support Services

Get the support and advice that you need with our IT support services.

 

We understand how time-consuming running a business can be. That’s why we think it’s important to be able to rely on an IT provider that has the knowledge, expertise and accountability to advise you on the best IT solutions for you.

With advances in technology, it’s imperative not only to stay ahead of the curve, but to make sure that you are properly leveraging technology, in a way that assists your business grow and thrive.

  • Business apps
  • Computers
  • Discounted block hours
  • Email and collaboration tools
  • Monitoring and alerting
  • Monitored antivirus
  • Monitored backups
  • Monitored patch management
  • Networks
  • Internet
  • Phones / VoIP
  • Printers
  • Servers and more!

Our focus with Enee IT is to make your business better through technology in 3 core areas:

RISK REDUCTION

Reducing risk by properly monitoring and managing your IT systems, and providing reliable, responsive IT support to issues and requests.

PRODUCTIVITY

Increasing efficiency and productivity of your staff, through proper training, recommendations, and implementation of fit for purpose network, servers, computers and IT applications.

INNOVATION

Increasing the innovativeness of the business by suggesting appropriate new technology to automate and improve your delivery of products and services to your customers.

Get an assessment of your current IT environment and opportunities for improvement

 

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IT Services Overview

Business Technology Advisory

All IT customers are assigned a Business Technology Advisor who aims to understand your unique business and provide advice on how to reduce your IT risks, make your processes more efficient, your staff more productive and ultimately help your business achieve its goals!

IT Projects

Based on your unique business requirements and budget, our expert project teams are able to assist in the appropriate scoping, delivery and implementation of the right IT resources (networks, servers, computers, application, phones, printers etc.) your business requires.

Helpdesk and Ongoing Support

The seamless operation of your business is tightly linked to the smooth operation of your IT resources. Issues are inevitable, and our friendly, responsive Helpdesk team are available 24×7 to help your business to help you with any issue or request you have.

Our Support Packages

Essential

$8.50/ Month / Workstation

  • Monitoring
  • Alerting

 

  • Essential level of protection for your business technology

Protect

$30/ Month / Workstation

  • Enee Essential
  • Monitored Antivirus
  • Monitored Patch Management
  • Proactive Maintenance

 

  • Protecting and minimising the amount of downtime your business experiences.

Alliance

  • Enee Protect
  • Unlimited support per user

 

  • Our ‘buffet’ package, offering all you can eat support and maintenance.

Learn more

Additional Extras

  • Business Backup Software
  • Offsite Storage

Every business is different. Have a chat with us so that we can price and scope a solution specific to your exact needs.

 

Contact us today!