Delegation. All of us know what it means, most of us have tried it, but many of us struggle with it.
So why don’t we delegate? For some, it’s the idea of putting our trust in someone else that makes us nervous, for others, it’s simply a case of lack of time.
Ironically, even if we find ourselves being dragged into a million places at one time, the only solution to getting more done is to spend time delegating.
Delegation gives you the ability to extinguish menial jobs so that you are able to spend quality time on high priority, high level tasks. In addition, it improves the culture of your business, instilling a tone of trust, respect and confidence throughout your business.
If you’re ready to start delegating, we’re ready to help! Here are some quick tips to get you started:
Prioritise your tasks.
You probably already have a note-taking app or system to keep track of everything you have on your plate. Now all you need to do is to make sure these are prioritised based on urgency and the level of skill required. Look at all the things that are either low in priority or don’t require a specific skill set – these will make up your list of tasks that should be delegated.
Match the task with the individual.
We often delegate tasks to employees that simply have more time, however this may not be the best method. Instead, try to consider the experience or skill level that the task requires and who would better suit the task. The advantage of this is that you’ll spend less time teaching them how to carry out the process, and more on the end result.
Include all necessary information.
As part of the hand-over process it’s important that you provide clear instructions on how you want the task completed. Even if something sounds like common sense to you, it’s best said out loud so that everyone is on the same page. If there is a deadline or if it needs to be completed in a certain format or sequence, these should be communicated. This establishes the constraints of the tasks and allows the individual better understand what is required. It’s also helpful to state exactly what you want the outcome to be, as this reduces the possibility of a different outcome.
Tasks that are recurring and that cannot be automated are tell-tale signs of tasks that should be delegated. In order to get the most out of delegating, make sure you assign those recurring tasks to the same person. That way you’ll save time on having to teach them the process again and they’ll have the opportunity to solidify their aptitude for the task through repetition.
With delegation there has to be a degree of trust, so that the individual feels like they have the freedom to complete the task in a way that suits them the best. This however, doesn’t eliminate the need to check in and verify that everything is moving to plan. Sending an occasional email asking for an update or how things are going, can also instigate questions, opening up lines of communication and eliminate any misunderstandings.
Now go forth and delegate!